Member Exchange Winter 2018



winter fun

Enjoy New York's Winter Wonderland


As 2018 begins, Melrose Credit Union would like to extend our gratitude for your membership. We wish you peace and joy throughout the coming year. May you enjoy New York at its finest during the magical winter months, brimming with delightful food, fun festivities, and the warmth of family and friends.

Your Friends at Melrose Credit Union


Whatever Your Heart Desires, New York Has It This Winter!

History | Music | Food | Festivals | Shopping | Adventures | Sports

Life is short, so don’t hibernate this winter. Turn your spare time into memories packed with whatever makes you happy. Of course there’s the well-known wintertime NYC events like the Rockettes at Radio City and ice-skating at Rockefeller Center. Say hello to Mr. Bruce Springsteen, debuting this year on Broadway. Got little ones? Check out Disney on Ice, “Dare to Dream.” There’s an overabundance of fun just waiting for you – visit our Facebook page for ideas:




debit card protection

Protect Your Cards With Real-Time Control

cardnavControl and manage how, when and where your debit cards are used. Within seconds, you can turn your card on or off with a simple toggle. CardNavSM enables you to set controls on your own terms and gives you the safety and security of being the only person using your card.

  • Turn cards on or off instantly
  • Receive alerts when card is used
  • Control spending by setting limits to match budget
  • Search for nearby ATMs with ATM Locator
  • Use GPS to control transactions within a designated location
  • Limit card use to specific merchants or purchases

Stop Fraud At The Source


Download the CardNavSM by CO-OP app today!


*The Apple logo is a trademark of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.


New EMV Chip Mastercard® Debit Cards

mastercardYour Mastercard® EMV Chip Debit Card now provides the technology to add another layer of security to the fight against debit card fraud. When your current card expires, it is automatically replaced with the new EMV chip-enabled debit card. Instructions for activation and use will be included when your new card arrives in the mail. If you would like a new card before your current card expires, stop by the branch and complete a request form. There is an associated $10 fee to do so.




Member Brokerage Service Can Help With Your Insurance Needs

18-00059_familyMember Brokerage Service LLC is a division of Melrose Credit Union called a “Credit Union Service Organization.” Since 2000, Member Brokerage Service has been providing insurance to members with the same fast and friendly service you have come to expect from Melrose CU. Insurance policies are custom-designed to provide the best combination of coverage and price. While some agencies sacrifice important coverage just to deliver lower rates, we make sure your quality of life is never compromised. Plus, there are no fees at Member Brokerage. Our quick turnaround and thorough knowledge gives you peace of mind knowing that you are well protected. Should a loss occur, we stand by as your advocate along with our in-house claims department until  your claim is satisfied. Call (718) 523-1300 to set up an appointment.

  • Business Insurance
  • Homeowners Insurance
  • Auto Insurance
  • 17-00059_mbsHealth Insurance
  • Life Insurance
  • And More

Insurance products may involve the risk of loss and are neither NCUA insured nor the obligations of Melrose Credit Union.



cyber security

Protect Yourself Against Cyber Security Attacks

With highly publicized cyber attacks in the news almost daily, consumers have become more aware that the infrastructure of cyberspace remains vulnerable to potential threats and hazards. Cyber criminals are becoming more sophisticated in the ways they can steal information by working to disrupt, destroy or threaten our cyber networks. Strengthen your security by taking these simple steps:

  • Sign up for and review your free credit report from
  • Monitor your accounts closely and initiate alerts to monitor activity wherever possible.
  • Beware of scammers trying to entice you to reveal confidential financial details via email or phone.
  • Contact Melrose immediately about suspicious activity at (718) 658-9800.

Get More Cyber Security Tips at or visit the Federal Trade Commission’s website:


Check Fraud And Scam Prevention

Despite the rise in mobile banking usage, check fraud continues to rise – reaching over $13 billion! Technology makes it easier to be defrauded. Fiserv reports that fraudsters use lost or stolen checks, cancelled checks found in your garbage, or a check you’ve placed in your mailbox to pay a bill. Take these preventive steps:

  • Store blank checks, statements and canceled checks in a secure place.
  • Track check orders and notify Melrose if your order doesn’t show up in a timely manner.
  • Report missing checks to us immediately.
  • Shred old canceled checks, bank account statements and ATM receipts.
  • Check your mailbox regularly and consider using a post office box if you can’t.
  • If you buy/sell through auction websites like Craigslist, use a reliable service like PayPal to exchange funds.




What To Know Before You Sell

17-00059_forsaleIf you’re looking to sell your home, here are a few things you should know – and do – before you put your house on the market.

  • Research Homes In Your Area – You may have a good idea of your home’s worth, but do check price points of neighborhood homes before setting your perfect selling price.
  • Know Your Loan Amount – Check your mortgage status: amount paid vs. amount owed.
  • Don’t Choose The First Real Estate Agent – First-time home sellers are often inexperienced and tend to go with the first agent they meet. Take time to interview potential realtors and learn how your home will be marketed.
  • Ask Questions – Selling your home is a big deal. Talk to friends and family, current and previous neighbors, and your township or borough about the process.
  • Clean Up, Spruce Up – Agents, and eventually buyers, are attracted to tidy, well-kept homes. It pays to make easy fixes like clutter-free space, fresh paint and a manicured yard.



financial planning

Financial Freedom For Life

17-00059_man_mobileYou shouldn’t have to pay excessive fees and high rates to use your own money. That’s why Melrose has been providing affordable financial services to our community since 1922. Count on us for financial peace of mind and secure technology backed by federal insurance for the safety of your hard-earned cash.

As a member-owned, not-for-profit financial cooperative, we give profits back to members rather than stockholders. We offer the same services of bigger banks, without the hassle and high fees. In 1922, we kept the American Dream alive from a small storefront in the Bronx by giving our all to each member.

Today, our member-first mentality lives on in Queens while we remain relentless about improving our services to better serve members’ needs. Melrose Credit Union’s strong foundation of service, commitment and stability delivers financial freedom to those we serve – people helping people.



Since Melrose Credit Union has an open New York State charter, we have no geographic or group affiliation membership restrictions. We have members residing all over the country! Plus, membership is extended to immediate family and household members of all existing members.

Relocating or retiring? No worries – the benefits of membership are always available to you.

Once A Member, Always A Member



On-The-Go Access For Financial Flexibility

Simplify your life and put your credit union in your pocket for anytime, anyplace banking convenience services:

  • Free EZMoneyOnline – Access your accounts online whenever needed
  • Free eStatements – Quickly reference your account activity
  • Free E-Z Bill Pay – Save time, money and the environment
  • Surcharge-free ATMs – Check our online locator
  • Free Mastercard® debit card – Globally accepted nearly everywhere
  • Free direct deposit and payroll deduction – Hassle-free automation
  • Free InfoLine – Banking via touch-tone phone around the clock

Note: Must have a Melrose CU E-Z Checking Account to be eligible for these free convenience services. Online message rates may apply; consult your carrier for details.


Revive Dormant Accounts

Save money when you reactivate a dormant account. Make a single transaction such as a deposit or withdrawal, or better yet, set up direct deposit to the account and you won’t need to think about it again. You can also send us a signed letter requesting to keep
your accounts active. These actions will halt the $5.00 per month dormancy fee and prevent future charges if these transactions are performed at least once a year. Stop by the branch or call (718) 658-9800 with questions.




news & notes

Traveling This Winter?

To avoid having your debit card charges declined while out of town or the country on winter vacation, please inform Melrose Credit Union about your plans. Have fun and be safe!


Holiday Closings


Presidents’ Day – Monday, February 19, 2018





Stay Informed

17-00059_laptopJoin our eMail list to get important news and promotions. Our policy is to send emails that only pertain to things you need to know about your account or offers that will save you money! Sign up on our home page button link at and stay informed.